Terms of Service
SOS package consists of five applications that form the package. The applications are targeted for distinct user groups, students, teachers, team leaders, administrators, and a maintenance app. Access to package is provided on a subscription basis commonly referred to as SaaS.
By using the SOS package, users are agreeing to be bound by the terms and conditions outlined in this document.
The cost of the application for the 2023-24 school year is $500 per month with a one time $1000 setup fee. The setup fee is due once the customer has access to applications and acknowledges that the package is working. The first $500 per month is due when students and teachers start using the application and subsequent payments are due at the beginning of each month of use. The customer at their option can pay monthly or annually for the service.
The customer can cancelled the service at any time. When the customer cancels all data will be deleted unless the customer specifies that they plan to resume service in the future. Any payment for future service will be refunded. Thus, if a customer pays for a school year and wants to stop using the service at the end of December, the balance paid for January to the end of the school year will be refunded.
SOS will respond to bug fixes or service outages within 24 hours though it may take longer to fix the problem. SOS depends on Microsoft Azure. In the eight years SOS has used Azure there has only been outage that last over an hour. That outage, a lightening strike on their data center, took three days to fix. SOS is not responsible for an Azure outage.
It is the responsibility of the users, to comply with applicable laws, maintaining the confidentiality of their account credentials, and not engaging in any unauthorized or illegal activities. User accounts can only be created for students, teachers, or employees that are authorized by the customer.
William R Martin residing at 2535 Hathaway Rd, Union KY 41091 holds the intellectual property rights related to the SOS package, including copyright, trademarks, and patents.
The customer acknowledges and agrees that our SOS package, including but not limited to its design, code, features, trademarks, logos, and other intellectual property, are owned by William R Martin and our licensors and are protected by applicable intellectual property laws. You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from or through the SOS package.
Use of the SOS Package does not entitle you to any ownership rights or rights to distribute or sublicense the software.
Any feedback, suggestions, or ideas provided by you regarding the SOS package may be used by us for further development, improvement, or marketing purposes without any obligation to compensate or credit you. You agree that any improvements or modifications made to the software based on such feedback shall be our sole property.
If you believe that your intellectual property rights have been infringed upon while using the SOS package, please notify us promptly, providing the necessary details for us to investigate the matter. We reserve the right to take appropriate action, including but not limited to removing or disabling access to infringing material or terminating the accounts of repeat infringers.
Failure to respect our intellectual property rights or any unauthorized use of the SOS software package may result in legal action and remedies available under applicable laws.
The customer understands and agrees that the use of the SOS application is at your own risk. We provide the application on an 'as-is' and 'as-available' basis. To the fullest extent permitted by applicable law, we expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no warranty or representation regarding the accuracy, reliability, timeliness, or completeness of the content or features provided by the SOS package. We do not guarantee that the application will meet your requirements or that it will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
You acknowledge that any reliance on the SOS package or its content is solely at your own discretion and risk. We shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including but not limited to damages for loss of profits, data, or other intangible losses, arising out of or in connection with the use or performance of the SaaS application, even if we have been advised of the possibility of such damages.
SOS Development has the right to modify or update the Terms of Service at our discretion. The customer will be notified of any change by an email to the all email addresses defined in the Administrator table in the customer’s SOS database.